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CUSTOMERS'
TESTIMONIALS
Thank
you for your choice to use our services and staying at our hotels!
The motto of our company is to provide a satisfactory service to all
of our guests. In order to achieve this aim we need to know your
opinion on it. A praise would be a motivation for us to continue our
services. And any critic would naturally be a reason for us to improve
our services according to the requirements and desires of our guests.
Please tell ANYBODY what you like about us!
Please tell US what you dislike! |
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Wayne & Pauline Preston from Brisbane, Australia
waynepreston1@optusnet.com.au
To a larger extent the tour was very good and enjoyable. The tour guide at sapa was excellent. However, we experienced two problems on the tour.
1. The bed sheets in the hotel were very dirty and had not been cleaned since the last use. Stains and body hair was evident in the beds.
2. The return date for the train trip back to Hanoi was incorrect and we were requested to pay an additional charge to correct the error. Although our guide did eventually assist in negotiating a correction without additional cost.
Most of the people we encounted were very helpful and the trip overall was very enjoyable.
Thank you for arranging the tour.
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Mr. David Gould from Brisbane, Australia
alicedj@optusnet.com.au
Thank you for arranging our hotel, flight booking and airport transfer. All went smoothly.
The only issue was the flight time we requested did not eventuate. My only comment is that it would have been good to know this prior to our arrival in Saigon.
Never the less I would have no hesitation in using your services again. |
Mr. Andrew Galloway from Melbourne, Australia
Business Development Manager of http://www.sccs.com.au
You have been very helpful and your website is excellent – we were only going to book 1 hotel with you but you were very helpful so we wanted to give you everything.
I have also recommended you to all my family and friends – my father and mother are coming to Vietnam in July 2008 and they will also be booking with you. I have given my father your details so you will hear from him soon.
Thanks again and please pass this email to your management as I am extremely happy with your support, your service and your assistance. |
Mr. Tran Phan Kiet from Stockholm, Sweden
Kiet.Tran@ki.se
You were quick in response. Your webpage contained accurate information
on prices and descriptions of the hotel rooms. I really appreciated your
quick responses. We got rooms booked within 10-15 minutes by phone.
I do however think that your transfer services are overpriced as
compared to comparable alternatives.
Keep up the good job!
Tran Phan-Kiet,
MD, PhD
Travelling with a party of 8 adults and 1 child |
Andrew Niemeyer from Sydney, Australia
ajtn@bigpond.com
Thank you for your interest. All the arrangements that you made for
our recent visit worked perfectly. |
Jasin Halim from Jakarta, Indonesia
jhalim@inova.net.id
Thanks for the kind and excellent service provided by your travel
agent…Will definitely be in touch next time around if we are going
to Vietnam again. |
Patricia Healy from Melbourne, Australia
PaHealy@groupwise.swin.edu.au
I used your service to book 2 hotels - the Win Hotel in Hanoi and
the Thanh Noi Hotel in Hue. I was very happy with both and will stay
again in both when next I return to Vietnam.
Thank you for your assistance. |
Mr. Brian Lamprell from Brisbane, Australia
brian@lamprell.com.au
the Vietnam trip was excellent. The Liberty 2 Hotel was also very good. It's location is ideal for the international traveller - it seems to be in the centre of the city and the closeness of the Ben Thanh markets is very convenient. We found the staff to be most helpful and courteous. Free internet use was a bonus. While we only booked 2 nights through your agency, we liked the Liberty 2 so we extended our stay to a total of 7 additional nights in two blocks.
Your website is very good with detailed maps that can be printed - these are important. The taxi from the airport got lost so we had to show him the map!!
With regard to the tours and other bookings we found that it is far less expensive to book when in Saigon that from Australia. I know you have to make commissions, but the tours offered seem to be far more expensive than those offered, for example, at the Sinh Cafe.
Can I suggest that you contact the Thien An Hotel in Da Lat. We stayed there and it was absolutely top class. Excellent, attentive service, a comfortable, spacious room, a HUGE daily breakfast, free internet, free bicycles and for four nights it cost only 1.3 million dong.
Best wishes to you and your company. I hope to return to Vietnam soon.
Brian Lamprell |
Mr. John Critchley from Sydney, Australia
critchley@digisurf.net.au
I would like to thank your company for an excellent job.
Myself and my friends really enjoyed our trip to Vietnam and that includes your service, it was really very good.
Hope to deal with you again sometime in the future, |
Helle & Niels from Copenhagen, Denmark
birkealle24@webspeed.dk
When we travelled in Vietnam (in
september) we were very satisfied with booking hotels at Hotels-in-vietnam.com.
It is very easy to use, and all the hotels we stayed in was very
much to our satisfaction. We can higly recommend it to others. |
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