Spring House Hotel's customers' reviews


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Ms. Võ Thành from Germany  
Ich war jetzt im April 2010 in Saigon.
The Spring House Hotel ist für mich ein kompaktes Hotel mit Preis und Leistung sehr gut für ein NEULING wie Vietnam mit Tourismus.
The Spring House ist genau mitte im Zentrum von Saigon platziert, von da kann man Zufuß zu den Einkaufzentren, Nachtsmarkt, Hafen.....gehen.Zimmer ist ein bißchen klein aber sehr sauber, hat ein Minibar, Warmwasser gibt sogar unter 39°C Temparatur in Saigon. Service Staff ist sehr nett und freundlich, Englisch ist ausreichen, ich kann sie sehr gut verstehen, denn ich spreche mit ihnen vietnamesisch.....
Auf jedenfalls ist the Spring House Hotel für diesen Preis sehr empfehlenswert.

Ms. S Kantor from USA
 

I stayed at the Spring House hotel in September, 2009, after switching from another hotel that I did not like. The rooms were large, comfortable and I appreciated that the shower was on the other side of the bathroom from the toilet. Also, the bathroom amenities seemed very new, which was great. The staff was friendly and courteous. Overall, it was a great experience and I'd happily stay there again.


Ms. AZIZAH from Kuala Lumpur, Malaysia  
I & my family of 3 stayed in Spring House Hotel for 2 nights from 23 August 2008. The deluxe room was  spacious but  things that are listed on the website  such hair-dryer, safe deposit box and Tea/coffee making facilities WAS NOT PROVIDED in my room. If all these are not provided, it should not be listed as this are the little things that are considered in choosing a hotel. They do not provide breakfast so having tea/coffee making facilities in the room to us is important.  If I knew it, I might not choose this hotel during my stay in Ho Chin Minh. To me, it is like CHEATING the customers.
I am thankful I only booked for 2 days and I got a better hotel for the other 2 nights.

I WOULD NOT RECOMMEND this hotel to anybody because besides not providing what they state on the website, they also try to charge to customers who are using credit card a higher extra charge without informing upfront. They try to charge me at 6% for using credit card where else what was  stated in the voucher is only 3%.  They have my voucher and they knew about it but during check-in they did not inform me otherwise. Only during checked-out, they told us about the 6%.  I argued about it, as I am only willing to pay 3% extra as stated in the agent's voucher, but they refused and agree to reduce to 4%. To me, they are not honest and professional. 


Mr. S Porter from Reading, UK  
I have stayed at this hotel many times but today when I checked out and wanted to pay in VN Dong I was told the exchange rate to the $ was 19,500vnd.
I have lived in Vietnam for 5 years and know the exchange rate today was 16,100vnd to the $.
Beware when you pay your bills in VND. I talked to the owner and was told hard luck!!! I will never stay there again.

Ms. Ku, Min-Chun from Taipei, Taiwan  
I've already been to there for three times. The rooms were always clean. The employees were always friendly and competent.  Right now the Spring House hotel is the first choice for my colleague and I when we go to HCMC for business.

Mr. Keir Wilson  
Lovely hotel, very clean and although it cost a little bit more than the other hotels in the De Tham area thats because its better, spacious rooms, lovely bathroom (small but Im certainly not complaining). I would definately stay there again.

Mr. Cyril E Hughes from Manchester, UK  
I had the pleasure of staying at this hotel for 2 weeks 23/11/07-7/12/07. Everybody on the staff are so friendly and efficient that I would recommend a stay here. If and when I return to Saigon I will have no hesitation in repeating my stay here. Good luck, and a very merry Xmas to all the staff.

Mrs. Rebecca Garnhum from Hong Kong
 

Unfortunately, our stay at Spring House Hotel was horrible!  The staff was incredibly unfriendly and quite rude.  The hotel did not honour our reservation so we had no place to stay when we arrived the first night.  They overcharged us and after going out for breakfast on our last morning they wouldn't let us back in our room saying that we already checked out -which we hadn't!  There are SO many hotels in this area, there's no need to put up with so much hassle.  I would avoid the Spring House Hotel as they are unprofessional and very difficult to deal with.  Our experience at the hotel put a bit of a damper on our weekend trip to Ho Chi Minh.  You can definitely find many better, friendlier and more affordable hotels on the same street. 

Mr. Perry Graf
 

I would recommend Spring House to anyone looking for great value for money. The staff were amazing, so much so I missed them when I left. Top class.

Mr. Gerard F. Dick Sr.  
I have been staying at the Spring Hotel since 1998 and it has only gotten better with age, like a fine wine....you would think that is was just opened as it is so clean and neat. The service is excellent and the staff is just as good. You can get a good meal there as well and the location makes it easy to shop in the City. My thanks to all in the Spring Hotel for a pleasant visit every year and I will be seeing you soon..!

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