Thang Long Hotel's customers' reviews
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Write your feedback
about the hotel
Mr. Christopher Day
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A pleasant hotel in the midst of a sprouting business area , surrounded my pricey hotels , yet quaint and mellow . On a small street. Single rooms are a bit small in size , not enough room to stay in a longer period than 4 days . Decent size breakfast on 8th floor . Quick Elevator , but must climb 12 steps to get to it . Lobby is a/c a bit small sitting area , Internet was decent , but not a fast speed. Some Australian\'s staying their often 1 couple stays their year round .
Ms. E. Forrest from Adelaide, Australia ![]()
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The location was good - around corner from Dong
Khoi, close to wharves and tourist sights. Allowed early check-in in lieu of
next day's breakfast. Only access is via a tall staircase to front door
so not invalid-friendly.
In 2 superior rooms the air-con was ineffective, 1 room had no hot water most
days while the other had mice?? running around in the ceiling. TVs did not work.
Wall fans were only relief from heat.
The rooms did not feel at all secure from rear outside entry and dirty
handprints around windows did not nothing to alleviate those feelings.
8th floor festaurant is small (photo not taken in this hotel), very hot (no
air-con), food choice is limited and sparing. The escape pipe is located at one
end of the restaurant and I would not want to rely on it.
One computer only at reception.
If location and price is your main concern then this hotel will suffice.
If quality food, space, light and airy rooms, and a pool (some days a necessity)
are important then look elsewhere!
Mrs. Kathryn Wong from Sydney, Australia
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An acceptable hotel with good room rates. Room size is acceptable to
Asian physique but may be a little cramp for Caucasians. Very caring and
helpful staff.
It's cheaper to hire a taxi directly at the airport (US$6), than
booking the airport transfer through the hotel US$16.Not handicap
friendly. You need to climb up a flight of stairs to the hotel lobby. My
husband who is a stroke patient had to struggle up and down the stairs
daily.
Mr. Bill Parkin from Shenzhen, China
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My wife and I lived at the Thang Long for 12 months. We always stay there when we return. Great location. Great staff. Great value for money.
We strongly recommend, particularly for a long stay.
Mr. Nick Shirley from Horsham, Australia
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We stayed at the Thang Long for 2 nights May 08. For the price it is
pretty reasonable but I wouldn't stay again as I'm sure there are better
deals in Saigon. Staff were pleasant and room was clean but very smoke
tainted when we arrived. Room very small ( Deluxe) view of street but no
balcony, everything about hotel felt cramped; breakfast was ordinary. We
spent 3 weeks in Vietnam & this was our worst hotel; however still good
value for money.
Mr. Neville Adair from Sydney, Australia
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Fantacic experience staying at the Thang Long.
Great people up stairs preparing breakfast also on the counter. Very
helpful with tours and directions. Great location walking distance to
Ben Than Market and hydrofoils.
Thanks for the memories! Will be back again.
Mr. John Russell
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Thank you so much for a wonderful experience. Every one of you did
your job perfectly. The room was clean. The people at the front desk
helpful. You all made my stay in Sai Gon a memorable time. I will always
stay with you when I return.
Mr. Patrick Yeoh
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Congratulations on running an excellent hotel - very clean
and young but professional staff. My friends and I from Kuala Lumpur,
Malaysia and another from Munich, Germany stayed there from Dec 23rd &
24th, and Dec 30th through Jan 2nd. I was in Room 702 on both occasions.
We are impressed by your staff - the smiling lady who runs the cafe
upstairs and the quiet but very efficient and helpful housekeeper.
Unfortunately, on the day I left the housekeeper was unwell, so I did
not have the chance to thank her but conveyed the same via the cafe
lady.
Your choice of front desk personnel is excellent - Ms Huong, Minh and
Sang. Always smiling and helpful, and very diligent. They are very
genuine and sincere in handling your customers.
Their potential to grow and expand in the hospitality industry is
tremendous. And I sincerely hope that you take very good care of them
and help them plan their career paths. They are bright, young and full
of positive energy. It was always fun seeing them again after a few days
of traveling outside Saigon, or even after a long day of walking and
shopping. Returning to the Thang Long Hotel, Dist., was always like
being welcomed home. Irrespective of the time.
If and when any of my traveling friends are planning to visit Saigon,
truly, I would not hesitate to recommend your hotel to them. So
conveniently located. Hopefully, you will extend the same special rates
to them.
With Tet fast approaching and with it "Bonus" time, my friends and I
are convinced that these three young and professional staff of yours,
truly, deserve and accordingly, should be duly rewarded for their
efforts. Their style of public relations can only be due, less to
textbooks, but more to their positive attitude and passion in what they do.
In time to come, with further training and encouragement, they will
continue to grow. Sang is a bit shy but this may be due to his
discomfort level in English. He should be encouraged to develop this
area.
What more can I say, except that after passing through the usual
bureaucratic channels at the airport, it is just so very refreshing and
welcoming to experience the graciousness and charm of Vietnam through
these young people. So rewarding!
Mr. Troy MYERS - from Melbourne, Australia
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Attention: Mrs Tham (Managing Director)
I am just writing to you to let you know how much my guest and I enjoyed
staying at your hotel. The rooms from the VIP suite to the superior
rooms were all neat, tidy and very comfortable. But there is one thing
that really made my stay at your hotel so much more enjoyable. And that
is your staff.
From our speed demon ironing ladies on the 8th floor, the breakfast lady
with the big smile, and the boys and girls that greet you with a huge
smile at the front desk just made our short break with you so very
pleasurable.