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Thang Long Hotel's customers' reviews
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Mr. Nick Shirley from Horsham, Australia
We stayed at the Thang Long for 2 nights May 08. For the price it is
pretty reasonable but I wouldnt stay again as I\'m sure there are better
deals in Saigon. Staff were pleasant and room was clean but very smoke
tainted when we arrived. Room very small ( Deluxe) view of street but no
balcony, everything about hotel felt cramped; breakfast was ordinary. We
spent 3 weeks in Vietnam & this was our worst hotel; however still good
value for money.
Mr. Neville Adair from Sydney, Australia
Fantacic experience staying at the Thang Long.
Great people up stairs preparing breakfast also on the counter. Very
helpful with tours and directions. Great location walking distance to
Ben Than Market and hydrofoils.
Thanks for the memories! Will be back again.
Mr. John Russell
Thank you so much for a wonderful experience. Every one of you did
your job perfectly. The room was clean. The people at the front desk
helpful. You all made my stay in Sai Gon a memorable time. I will always
stay with you when I return.
Mr. Patrick Yeoh
Congratulations on running an excellent hotel - very clean
and young but professional staff. My friends and I from Kuala Lumpur,
Malaysia and another from Munich, Germany stayed there from Dec 23rd &
24th, and Dec 30th through Jan 2nd. I was in Room 702 on both occasions.
We are impressed by your staff - the smiling lady who runs the cafe
upstairs and the quiet but very efficient and helpful housekeeper.
Unfortunately, on the day I left the housekeeper was unwell, so I did
not have the chance to thank her but conveyed the same via the cafe
lady.
Your choice of front desk personnel is excellent - Ms Huong, Minh and
Sang. Always smiling and helpful, and very diligent. They are very
genuine and sincere in handling your customers.
Their potential to grow and expand in the hospitality industry is
tremendous. And I sincerely hope that you take very good care of them
and help them plan their career paths. They are bright, young and full
of positive energy. It was always fun seeing them again after a few days
of traveling outside Saigon, or even after a long day of walking and
shopping. Returning to the Thang Long Hotel, Dist., was always like
being welcomed home. Irrespective of the time.
If and when any of my traveling friends are planning to visit Saigon,
truly, I would not hesitate to recommend your hotel to them. So
conveniently located. Hopefully, you will extend the same special rates
to them.
With Tet fast approaching and with it "Bonus" time, my friends and I
are convinced that these three young and professional staff of yours,
truly, deserve and accordingly, should be duly rewarded for their
efforts. Their style of public relations can only be due, less to
textbooks, but more to their positive attitude and passion in what they do.
In time to come, with further training and encouragement, they will
continue to grow. Sang is a bit shy but this may be due to his
discomfort level in English. He should be encouraged to develop this
area.
What more can I say, except that after passing through the usual
bureaucratic channels at the airport, it is just so very refreshing and
welcoming to experience the graciousness and charm of Vietnam through
these young people. So rewarding!
Mr. Troy MYERS - from Melbourn, Australia
Attention: Mrs Tham (Managing Director)
I am just writing to you to let you know how much my guest and I enjoyed
staying at your hotel. The rooms from the VIP suite to the superior
rooms were all neat, tidy and very comfortable. But there is one thing
that really made my stay at your hotel so much more enjoyable. And that
is your staff.
From our speed demon ironing ladies on the 8th floor, the breakfast lady
with the big smile, and the boys and girls that greet you with a huge
smile at the front desk just made our short break with you so very
pleasurable.