Grand Hotel's customers' reviews


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Dyson
The deluxe room we booked in the older part of the hotel was not available but we were automatically upgraded to a suite at no additional charge for the whole of our stay. The only downside to the hotel was the terrace bar which lacked space and was often full with private wedding party guests. However an excellent location meant alternative great bars & restaurants were close by.

Ballham

Nice. Smart hotel in a nice central part of town (wide boulevards, pleasant ambience). My partner enjoyed small swimming pool; most rooms in new tower block. Good breakfast.

Lee

Checked in around noon and front office person (a lady) did not appear to be warm person. Very business-like. Other staff I came across later were very nice and helpful. The mattress for the double bed in Rm 911 sinks in the middle. High time the hotel replaces the mattress. I will return to this hotel even with those minor hiccups.

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