I just want to let you know that the other day when our tour guide in Hoi An asked me to fill in the form, I didn't do it properly. I just ticked the boxes without making any comments. That was because the weather was too hot and I was in a rush. Now I want to tell you more how we feel about the trip.
First of all we are grateful that you have been looking after us so well. Your organisation of transports and tour guides is spot on. They were never late for pick ups and transfers. The people who work for you do their best to make us safe, comfortable and they assist us when we have difficulties. They are professional in their work. The foods you provide are fantastic. The hotels in Hue is beyond our expectation, in Ho Chiminh City is fantastic, in Hoi An is acceptable.
What we like best is people and the services they provide. In every hotel the services are very very good, better than many places in the world. You should be proud of this fact. We have found the people we have met so far helpful, friendly and honest. I hope we have the same or similar experiences in the South and in cambodia.
I can say more, but will leave it for the next feedback, after the trip is complete, I think. The only thing I want to add is I feel your people deserve more tips from us. But being old and retired we have to be careful with our budgets. I hope your people understand.
We are very happy with you, and we would definitely recommend your services to other people. One of us is already thinking about asking you to organise a trip for her family.