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Who are exempted Vietnam Visa?

- Thailand passport holders (valid for 30 days).
- Indonesia, Singapore, Malaysia, Cambodia, Lao, Philippines and Brunei passport holders (valid for 21 days).
- Germany, France, the UK, Italy, and Spain passport holders (valid for 15 days and only from 1 July 2015 until 30 June 2016).
- Korea, Japan, Russian, Norway, Denmark, Sweden and Finland passport holders (valid for 15 days).
- French diplomatic or official passport holders (90 days or several visits within 6 months).
- Chile diplomatic or official passport holders (less than 60 days).
- APEC Business Travel Card (ABTC) Holders from Asia-Pacific Economic Cooperation (APEC) member economies (less than 60 days)
- Vietnam Visa exemption for visiting Phu Quoc Island: applied for foreigners who hold foreign passport (15 days).
- Vietnamese oversea holding visa exemption certificate (less than 90 days).

Note: in order to get your visa exemption certificate, you should contact your nearest Vietnam Embassy/Consulate to get the letter. In case, you would like to avoid the hassle of getting this certificate, you can use your other passport (foreign passport) to apply for Vietnam Visa Fee with our Visa Application Service.

Who needs visa to Vietnam?

Only citizens of certain countries can visit Vietnam without an entry visa. All other citizens are required to get an entry visa before departure or a pre-approved entry visa (visa is issued upon arrival at Vietnam’s International Airports) supplied before arrival in Vietnam.

How many kinds of visa are there? What kind of visa do I need?

There are two ways of classification.
- First, in terms of traveling purpose, there are four kinds of Vietnam entry visa: Tourist Visa, Business Visa, Visa extension and Re-entry Visa.
- The other way is to classify upon the method to get the visa, according to which, there are two kinds: Visa upon Arrival (VOA) and normal Entry Visa.

What is the "Visa Approval Letter"?

"Visa approval letter" is the letter issued by Vietnam Immigration Department (Vietnam Government) that allows you to enter and exit the Vietnam’s Airports for a given period. With the approval letter you can get your visa at any Vietnam international airports upon your arrival.

How long does it take to get the "visa approval letter"?

It takes only 2 working days after receiving your payment notification. In urgent cases, it takes only 1 working day or even only within 5 hours (working days)

How do I check of my Vietnam visa approval letter processing status?

Please click on My Visa box in your account manager (My Booking) to check your Vietnam visa approval letter processing status.
- "Pending" status: Mean that your application has finished however your payment has not yet completed.
- "Processing" status: Your visa application is being processed.
- "Accepted" status: Your visa application has been processed successfully and the visa approval letter has been finished and uploaded on our site. You can download the approval letter and print it for your trip.
- "Denied" status: Your visa application is being denied and you will be refunded 100%.
- "Canceled" status: Your visa application is being canceled.

Where can I get Vietnam visa?

Getting visa to Vietnam is quite simple and easy now, that is picking up Vietnam visa at Vietnam airport.
After receiving the approval letter from us, you should print it out.
Upon arrival at Vietnam’s airport, go to visa on arrival desk, show the approval letter and fill in a form (we send to you with your approval letter). Please remember to bring at least 2 photos of passport regulation size (04*06cm), 45 US$ for stamp fees per person (1 month single) and 15 minutes waiting time. Then you got it.

What if my passport expired?

To apply for a visa to Vietnam, your passport must be valid for at least 6 months. Therefore, please extend your passport before applying for a visa.

Can I use this approval letter for entering Vietnam by land?

No! This type of visa is applicable to air travel only. Three international airports in Vietnam that you can get your stamp with this approval letter are: Noi Bai International Airport (Hanoi), Tan Son Nhat International Airport (Ho Chi Minh City) and Danang Airport (Danang).

How much does it cost?

Stamping fee (pay directly at Vietnam airport) + Our service fee (shall be paid in advance).

What is Stamping Fee?

Visa stamping fee is the fee that must be paid directly by you to the Immigration at your arrival airport or at embassy/consulate. This fee is charged for the Immigration to get your visa itself printed out, glued (or stamped) onto your passport and sealed, after double checking your visa approval letter. The visa is stamped onto your passport only if all the information in your approval letter is exactly as in your passport.

What is Service Fee?

Visa Service fee is the fee paid online to us by you before traveling with a view to getting your Visa Approval Letter issued by the Vietnam Immigration Department. The prerequisite is that our company guarantees for you at the Immigration Department, and accordingly, your visa is automatically sent from the Department. to your arrival airport’s Immigration controlling network. After receiving this approval letter, you bring it to the airport in Vietnam, pay some "Stamping fee" there, and get your visa stamped.

Can I get Vietnam visa within same day?

If you are in a hurry and you need to get a rush or urgent service to get your Vietnam visa, please follow these steps to get your visa approval letter within several business hours:

FIRST: Send us your accurate information by Submitting the online application form to us (apply at Vietnam Visa Apply)

SECOND: Contact us for confirmation of rush visa.

After receiving your rush visa request, we will contact with the Vietnam Immigration Department for your case, and inform you within 30 minutes about exactly when you will get your visa approval letter. You would get it within only 5 hours to 1 working day from this via email.

Note: Rush visa is only applied for Vietnam visa on arrival, and will be stamped at Vietnam int’l airport (Noi Bai, Tan Son Nhat or Danang Airport).

What is the difference between single entry visa and multiple entry visa?

- For single entry visa: You can enter and exit Vietnam 1 time.
- For multiple entry visa: You can enter and exit Vietnam more than 1 time.
For example: You can apply for this type of visa in case you would like to enter Cambodia, Laos or any other country from Vietnam and then re-enter without having to apply for another single visa.

How long in advance should I apply for a visa?

A Vietnamese visa application can be applied from 1 day to 6 months in advance. Though it takes only 2-3 working days to get your visa approved, it is strongly advised that you apply for a visa to Vietnam from 1 – 2 weeks before your arrival date to avoid urgent fee or unwanted problems.

I am a Vietnamese, currently living overseas with a foreign nationality; can I get a Vietnam visa?

For Vietnamese overseas, we kindly advise as follows:

- First: Vietnamese overseas (Viet kieu) are offered Vietnam visa exemption to enter Vietnam. Please directly contact the Vietnam Embassy/ Consulate in your area for "visa exemption letter". Please click here for more details 


- Second: if you would like to avoid hassle when chasing down embassy, and save your time, please apply for Vietnam visa at TUN Travel Service, for special discounted service fee for Vietnamese persons living overseas.


Why should I apply online instead of going to the embassy?

Each visa application option offers you some advantage. Visa on Arrival is especially beneficial for those who live far away from the Vietnamese embassies and do not wish to send their passports away by mail. The other advantages of Visa on Arrival include faster processing, cost-saving and more efficient payment methods.

How long does it take to finish the procedure at Vietnam Airport?

It depends on how many people are arriving at the same time as you and who also need a visa. The wait time hardly exceeds 30 minutes and is usually around 10 minutes. Make sure you have all required documents ready to avoid delay:

* Print-out of your Visa-Approval letter.
* A passport valid for at least 1 month from your date of exit out of Vietnam.

* Passport should have at least one blank page where the Visa sticker can be placed.

* Cash US$ to pay for the Visa Stamping Fee at Vietnam airports.

* 2 recently-taken photos with regular passport size.

How can I receive my "Visa Approval Letter"?

A copy of the approval letter will be scanned in color and delivered to you by email or fax or you can download it from My Bookings

How do I check my application status?

You can check your application status by visiting My Bookings

Which information is required when I apply Vietnam Visa?

Online Visa Applying just requires your a couples of minutes filling in the Visa application form online including the following information:
• Your full name in your passport
• Your date of birth
• Your nationality shown in your passport
• Your passport number
• Your proposed arrival date
• Your purpose of entry and your types of visa.

How to apply for a Visa Vietnam?

You can either apply yourself by submitting the form to the Vietnamese embassy/consulate in your country or have a local travel agent (your sponsor) do a part or full of its procedure for you.

To get visa on arrival (for those traveling by air and picking up visa at airport), what you need to do is as follows:
- Getting visa approval letters for filling in the form and send to us. After 1 working day (urgent service) or 2-3 working days (standard service) of receiving your final confirmation on payment, we will send you a copy of the pre-approved letter for picking up Vietnam visa at Vietnam airports.

How can I extend my visa when I am in Vietnam?

1. Please send us the scan of your passport and the page containing your current Vietnam visa to our email then we will process it with Vietnam Immigration Department to check your information before extending/renewing your visa.

2. We will inform you whether your visa can be extended/renewed as visa extension varies for each case.

3. After that you need to bring these following documents to one of our offices:
* Your original passport.
* Temporary residence paper approved by the hotel where you live at or approved by local authorities where you live in (or ward’s Police Unit).
* If you are Vietnamese overseas or your current visa is separate visa, you need to prepare 2 passport sized-photos (4×6 cm) with a straight forward face.
Note: if you are in Ho Chi Minh City and Hanoi City, we can come in person to pick up your passport at your address on your request.

4. Wait some days to get your passport back together with your new stamped visa.

Important Notes
* You would better extend/renew your visa at least 1 week (for 3 months visa, preferably 2 weeks) before your visa is expired.
* Before you apply for visa extension, your passport must have 2 blank pages at maximum.
* We assist for those extend /renew visa for the first time.
* For tourist and business Visa, this visa extension/renewal is only applicable for 1 month or 3 months (single/ multiple).
* For Diplomatic, Official visas, and other types of visa should be applied through the official agencies or government or business sponsor or contact the Vietnam Immigration Department in person:
- In Hanoi: No. 40A Hang Bai Street, Hoan Kiem District, Hanoi.
- In Da Nang: No. 7 Tran Quy Cap Street, Da Nang.
- In Hochiminh City (Saigon): No. 254 Nguyen Trai Street, District 1, Ho Chi Minh City.

What is “Visa Approval Code”?

Vietnam Embassy Visa means Visa Approval Code. The code to be given to Vietnam visa applicants for them to base on it to get the Vietnam visa stamped onto their passport at the Vietnam Embassy/Consulate in their country. This means those applicants will get their visa before traveling to Vietnam.

Is “Vietnam Visa on Arrival” legitimate?

Yes, it is. Visa on arrival is officially issued by Vietnam Immigration Department (Vietnamese Government Agent), it has same validity with the visa you get from Vietnamese embassy abroad. You can see "Visa on Arrival" is stated well in the Immigration Laws of Vietnam.

According to Vietnamese Immigration Law #24, 1999, clause #6, Chapter II, (

or [Vietnamese Version], you can also download the full version in PDF file

What is "Vietnam Visa on Arrival"?

It is one of the two kinds of Visa, which is stamped onto your passport upon arrival at any of International Airports. This is the quickest and cheapest way to get your visa. You have just to fill in our "secure online form", pay the service fee, get your "Visa approval letter" within 2-3 working days and pick up your Visa at your arrival airport.

What is cancellation and refund policy for visa application?

If for any reason you wish to cancel your visa application before your order was changed to status of “processing”, you can do so without any charges or penalties via email or phone. In such cases, a full refund will be given.

If for any reason you wish to cancel your visa application after your order was changed to status of “processing”, no refund will be given and the service will be completed.

No refund will be given once your visa approval letter was approved by Vietnam Immigration and was delivered to your email based on notification titled “Your Visa Application has been accepted”.

No cancellation and no refund will be made in case you decline to get a visa approval letter containing incorrect details caused by mistakes from your side. We strongly recommend you check your visa confirmation letter against your passport and personal information prior to departure.

This visa is applicable to air travel only, so by applying through our website, you agree that you will fly to Vietnam in order to get your visa stamped at the arrival airports. We will not refund in case you DO NOT enter Vietnam by air once your visa approval letter is issued.

All the fees will be refunded in case your application is declined and depending on card issuers, the refund process may take 15-20 working days.